Screenshots of v1.2-ST features. Released on 2013-03-31.
Screenshots will be updated soon. These are of a pre-release v1.2-ST. The official release has a few additional improvements.
Central admin standard view with a Category selected
Central admin standard view with a FAQ selected
To help make using more intuitive.
Flat view shows everything in one view. Stadard view uses nested categories and FAQs to keep related content together.
Pagination system statistics let you know how many records there are in the associated category, search result or view.
Now you can define the category that new and existing categories are located in right from the edit area.
When creating a new FAQ in admin you can nominate what category the FAQ will reside in. After saving the FAQ you will be redirected to the category you saved the FAQ in.
Visually add images to your FAQ using drag and drop. The new image browser uses pagination for improved efficiency with lots of images.
When editing a FAQ you have the option to remove it from any categories it is linked to. If you remove it from everything a copy will be saved in the root category.
System messages are grouped to reduce clutter and make them easier to read. The grouping is by message type: error, warning, success and general.
Using the filters and search field together you can quickly find what your looking for. To refine the search to a single category only, first navigate to that category, then perform your search making sure the view filter is set to Nested-view.
Generate sitemaps for search engines so they can index your website efficiently.
Screenshots of v1.2-RC features. Released on 2013-03-06.
Plugin FAQ display for existing osTicket pages. The displayed content can be changed from the admin area, including turning the box on and off.
Displays FAQs and provides options for the user if they are enabled in admin. The display can be changed from the admin area.
If enabled in admin, this page will be available for clients to submit new FAQs to the system.
The main FAQ administration area has many user shortcuts including a small admin icon in each row so you dont have to select a row before you can edit it.
When creating and Editing categories, this is where it is done.
The place where FAQs are created and Edited.
Everything that can be changed in admin and the client side is available from this page.
This page is for managing uploads made by osFAQ. It can automate removing images and documents that are not used in any FAQs. Its planned this are will become more advanced in time.